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Ardent Business Solutions Official Website || About us

About us

We facilitate ‘Change for good’

Jaiveer Singh Rathore

In a career spanning close to two decades in the hospitality industry, Jaiveer has been hugely successful in his areas of expertise-operations, administration and training-working across a range of global brandsincluding the Taj Group, Oberoi Hotels and Genpact. 

Jaiveer conceptualised Ardent Business Solutions to help those in the hospitality trade and their organisations harness their potential to optimise their performance. As a leadership trainer, Jaiveer designs and delivers programmes according to industry’s demands. Using several leadership approaches and impactful tools, his training programmes have been effective and transformative. 

Jaiveer’s knowledge of the industry and experience help clients and audiences discover their inner potential. His innovative approaches have helped organisations understand themselves and perform better. Jaiveer’s programmes are designed on the back of experiential learning and emotional intelligence thereby helping organisations build a trusted brand and lasting value.

Operationally, his expertise lies in consulting and assisting restaurant entrepreneurs in designing restaurants & menu, creating marketing, communication and service strategies that deliver over the top results and handling the entire manpower gambit related to the business.


Valerie Amaral

With an I.C.S.E. school education and a science degree from one of the top colleges in the country, St. Xavier's College, Mumbai, it's hard for Valerie to invest time doing anything that is mediocre.

Being a winner at most extra-curricular activities at an early age, communication and expression became one of her sharpest skills over time.
Professionally, she first worked with a brand (Orange - Hutch - Vodafone). Here she learnt about organisational structure and large businesses. She understood the basics of and excelled, at customer service and managing relationships.
Over the years, her experience shifted to the other side - agencies servicing brands.
From media houses in the ATL(Above the line) and BTL (Below the line) space ( Radio & Events), to digital media, influencer marketing and branded content.
She could ideate for a brand, sell it to, and execute it for that brand or a real business. 
Collaboratively, she worked with brands like Dove, Liril, Black & White whiskey, Johnnie Walker, Black Dog, Captain Morgan, Pantaloons, Audi, Volkswagen, BMW and many more!

An all round perspective of brand development and promotion from concept to business and a next to perfect command over the English language!. 

Chef Sandeep Kalia

A 1980 graduate of the Food Craft Institute in Chandigarh, Chef Sandeep Kalia brings over 25 years of international food and beverage experience. He has served with marquee Indian institutions like the Taj Palace and Maurya Sheraton Hotels in New Delhi, The Rambagh Palace in Jaipur and The Suryagarh in Jaisalmer

Chef Kalia’s experience spans all areas of kitchen operations including menu & recipe planning, procurement and kitchen p&l, training, quality, hygiene & safety.

Chef Kalia has also has extensive experience with banqueting.

After returning from his Oman assignment, Chef Kalia is currently based in Mumbai.



Shubha Nair

Shubha brings in a wealth of experience and multi-cultural exposure in understanding the finer nuances of  hospitality industry. Her core competencies lie in training, service and operations. Shubha has helped  create and nurture teams at the Taj and the Oberoi Hotels among others in India and Africa.  

She has a deep understanding of the industry and its ever-changing needs. Shubha’s value-based leadership approach has been at the heart of ABS’ training philosophy. All her training programmes are designed on the back of experiential learning and emotional intelligence with a clear focus on innovation,   vision, inner values, inspiration and communication- aimed at performance, business innovation, operational excellence and importantly customer joy.  

Shubha’s communication and presentation skills are second to none. As a facilitator, she draws out the best in participants during her leadership programmes. She has helped her participants transfer the programme’s learnings at work. At best, her programmes have been transformative.

Using the situational leadership approach, Shubha has been able to help, direct, support and coach professionals in the hospitality industry. She consciously factors in mindfulness and wellness in her training programmes. Shubha holds a masters degree in yoga and naturopathy, a trained yoga teacher and runs a wellness studio in Bangalore.  


Ardent Business Solutions team has delivered training to thousands across a variety of industries, institutions and respected organizations through public workshops, private workshops and one-on-one coaching.

Nikhil Mathur

Nikhil Mathur, a Human Resource and Learning & Development Professional with over 17 yrs of experience into IT, ITES, Telecom and Hospitality Sector, and working with diversified portfolio on Human Resource Management.

He is Masters in Business Administration in Human Resources, Graduate with specialization in Sociology, Hotel Management Graduate and Certified Trainer by ISTD.

Nikhil was last associated with ECOS a Mobility Solutions Organization as Head Human Resources. Currently he is creating Skill Development Model. He is also associated with Quatrro BPO as Consultant. Prior to joining ECO, Nikhil was functioning as Independent HR & Training Consultant, supporting organization in HR Transformation, Talent Management and HR Audits. Nikhil has been associated with Large Organizations like Alcatel Lucent, Genpact, Convergys and Oberoi Hotels.

Nikhil is an avid reader and would like to read during his relaxed time. Would like to connect with like minded professionals and ensure high energy level by meditation and mental strength.

He is active members and associate with ISTD, SHRM and NHRD.